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New LHIN Resources brought to you by Leonard Domino & Associates, and Quantum Learning Systems.

1. Governance and Management Roles in Transforming and Integrating Independent Organizations within Interdependent Local Health Networks 

2. Governance & Managerial Transformation Readiness Survey

3. Balanced Scorecard Literature

About the Authors

TED BALL is a partner in Quantum Learning Systems. He has spent the past 10 years learning about organization transformation and whole system redesign in the health, education and high technology sectors. Ted’s focus has been on the integration of systems thinking-based tools for strategy development, strategic alignment and strategy execution. Ted is a leading expert in accountability systems design, cultural transformation, transformational leadership development, and coaching.

ball@quantumlearningsystems.net

DENNIS D. POINTER is considered to be the world’s leading expert in healthcare governance. Dr. Pointer is the author of ten books including Board Work and Really Governing, both James A. Hamilton Book of the Year awards. Quantum Learning Systems and Dennis D. Pointer and Associates have been actively collaborating for the past few years on best practices in health system
transformation and integration.

Dennis.pointer@comcast.net

LIZ VERLAAN-COLE is a partner with Quantum Learning Systems. Liz uses the depth of her experience in transformational change to work in partnership with CEOs and Directors to implement strategy using the Balanced Scorecard. Liz is one of the pioneers of the Capacity-Building Approach for Transformational Change © Quantum Learning Systems. Their approach: The best solutions come not from outside experts or internal survivors, but from those who are dedicated to creating sustainable benefit for customers. Liz holds a BSc and an MBA, both from the University of Western Ontario. She has written extensively on integrated health systems and transformational
change in the public sector.

verlaan@quantumlearningsystems.net